Everything You Need to Know About DiMS

DiMS is an end-to-end digital dialysis ecosystem designed to support the dialysis journey from patient onboarding and treatment through operations, finance, reporting and management visibility.

No.

Patient and clinical management are important parts of DiMS, but the platform extends across operational, financial, reporting and connected-care workflows.

DiMS supports the different teams involved in dialysis care and centre operations, including nurses, nephrologists, administrators, finance teams, operations teams and management. It can support individual dialysis centres as well as larger multi-centre organisations.

Because running a dialysis centre involves much more than recording treatment. DiMS connects clinical care, operational workflows, billing, reporting and selected integrations so teams can work with better visibility and less fragmentation.

Yes.

DiMS can support individual centres as well as multi-centre environments that require broader operational and management visibility.

Yes.

The website highlights selected capabilities across the core dialysis journey. Additional capabilities are available to support different clinical, operational, administrative and management requirements.

A tailored demo can focus on the capabilities most relevant to your organisation.

DiMS is designed to reduce repetitive work by connecting information across different parts of the dialysis workflow. Where connectivity is available, information can move into the relevant DiMS workflow without teams repeatedly re-keying, scanning or uploading the same information.

Yes.

DiMS Connect supports integrated blood and water testing workflows, allowing results to flow into the relevant patient or RO water records, reducing manual key-in, scanning and uploads.

Yes.

DiMS supports selected compatible HD machine integrations, allowing available treatment data to flow into the DiMS workflow and reducing repetitive manual recording and transcription.

Yes.

DiMS is designed to support selected device, system and partner integrations based on technical compatibility and agreed implementation requirements. This allows DiMS to operate as part of a wider connected dialysis ecosystem, rather than as an isolated application.

No.

Integration requirements depend on the external system, device, partner and available technical interface. Our team reviews the requirement and confirms the appropriate implementation approach before deployment.

DiMS brings patient information, appointments, treatment history and clinical documentation together to give care teams a more connected view throughout the dialysis journey.

DiMS helps nurses and nephrologists access relevant patient information, previous treatments and clinical documentation more easily, supporting faster reference, review and documentation during care.

Yes.

DiMS supports structured HD treatment workflows covering treatment planning, recording, clinical documentation, review and treatment history.

Yes.

DiMS can support different patient journeys, including visiting and transit patients, while keeping relevant treatment information organised and accessible.

Yes.

DiMS includes AI-assisted capabilities designed to support clinical documentation, information organisation and review, helping reduce repetitive administrative work. AI is intended to assist healthcare professionals, not replace clinical judgement. Clinical review and decisions remain with the appropriate healthcare professional.

Yes.

DiMS supports structured billing workflows across patients, sponsors and panels, helping connect treatment activity with invoicing and related financial administration.

Yes.

Different patient, sponsor and panel billing requirements can be supported based on the organisation's agreed configuration and implementation needs.

Yes.

DiMS supports medical supplies, stock movements, equipment records, servicing and maintenance activities as part of the wider centre operations workflow.

Yes.

DiMS includes e-Invoice-ready capabilities designed to support relevant invoicing requirements within the billing workflow. Specific configuration and implementation requirements can be reviewed with each organisation.

DiMS brings clinical, operational and financial information into clearer management views through dashboards, reports, analytics and performance indicators. See what matters. Identify what needs attention. Act with greater confidence.

Yes.

DiMS supports selected clinical and operational indicators to help teams identify trends, gaps and areas that may require attention.

DiMS supports reporting across key areas of dialysis operations. Rather than presenting every report publicly, the appropriate reporting and management views can be demonstrated based on your organisation's requirements.

Yes.

DiMS provides eNRR reporting support by helping centres prepare and organise relevant reporting information through a more structured workflow. Where direct external integration is not available, DiMS does not represent this as automatic submission to eNRR.

Yes.

DiMS can support consolidated management visibility across multi-centre environments based on the organisation's configuration and requirements.

DiMS includes AI-assisted capabilities that can help organise and surface relevant information for more efficient review.

The available use cases depend on the applicable DiMS workflow and configuration.

There is no need to select a package before we understand your requirements. The appropriate DiMS setup depends on your organisation size, workflows, users, priorities and integration requirements. Our team first understands how you operate, then recommends the appropriate implementation approach.

Start with a discussion or tailored demonstration. We review your clinical, operational, billing, reporting and connectivity requirements before defining the appropriate setup and onboarding approach.

Onboarding typically includes requirements alignment, system setup, user preparation, training and implementation activities based on the agreed scope.

Yes.

DiMS provides onboarding and user training to support adoption across relevant clinical, administrative and operational teams.

Implementation timing depends on factors such as organisation size, number of centres and users, configuration requirements, data requirements and integrations. The implementation approach and timeline are agreed based on the organisation requirements.

DiMS is web-based and designed for modern devices and supported web browsers with a reliable internet connection. Specific technical requirements can be confirmed during onboarding.

DiMS uses Malaysia-based data centre infrastructure. More detailed hosting, architecture and technical information can be provided during the appropriate customer evaluation or technical due-diligence process.

DiMS supports role-based access so authorised users can access functions and information appropriate to their responsibilities.

Security, backup, continuity and operational controls form part of the DiMS platform governance approach. Detailed security and technical information can be provided during the appropriate customer evaluation and due-diligence process.

Data transition and retrieval requirements are managed in accordance with the applicable service agreement, privacy requirements and agreed exit process.