Website Terms

These Website Terms govern your access to and use of the DiMS Solutions website, including dims.my and its related public webpages (the “Website”). The Website is operated by DiMS Solutions Sdn Bhd (“DiMS”, “we”, “us” or “our”).

1. Purpose of this Website

The Website provides general information about DiMS, its digital solutions, services, resources and ways to contact our team. Information on this Website is provided for general information only. It is not medical, clinical, legal, financial or professional advice.

2. Use of the Website

You may use this Website only for lawful purposes and in a way that does not damage, disrupt or interfere with the Website, its security or other users.

You must not:

• attempt to gain unauthorised access to the Website or DiMS systems;
• introduce viruses, malicious code or harmful material;
• use automated tools to scrape, copy or extract Website content without our written permission;
• misuse DiMS branding, content or intellectual property; or
• submit false, misleading, confidential patient or sensitive personal information through public forms.

3. Intellectual Property

Unless stated otherwise, the Website’s content, branding, graphics, text, designs, software and materials are owned by or licensed to DiMS. You may view and use the Website for personal or internal business purposes. You may not copy, reproduce, modify, distribute or commercially use Website content without DiMS’ prior written permission.

4. Links to Other Websites

The Website may contain links to external websites or services. These links are provided for convenience only. DiMS does not control, endorse or accept responsibility for external websites, their content, availability, privacy practices or security.

5. Information and Availability

We aim to keep Website information accurate and current. However, we do not guarantee that all content is complete, accurate, current or available at all times. DiMS may change, suspend or remove any part of the Website without notice.

6. Privacy

Our collection and use of personal data is described in our Privacy Notice.

Please do not submit patient information, medical records, NRIC numbers or other sensitive personal data through a public Website contact or demo form.

7. No Service Agreement Created

Using this Website, submitting an enquiry or requesting a demonstration does not create a customer, service, partnership or licence relationship with DiMS. Use of DiMS products and services is subject to the applicable Service Licence Agreement, Platform Access and Acceptable Use Terms, and other written agreements issued by DiMS.

8. Limitation of Liability

To the extent permitted by applicable law, DiMS is not liable for loss or damage arising from your use of, or inability to use, this Website or reliance on its general information. Nothing in these Website Terms excludes liability that cannot lawfully be excluded.

9. Changes to These Terms

We may update these Website Terms from time to time. The current version will be published on this Website with its effective date.

10. Contact

For questions about these Website Terms, contact:

DiMS Solutions Sdn Bhd
No. B-23-06, Trefoil @ Setia City, No. 2, Jalan Setia Dagang AH U13/AH, Bandar Setia Alam, Seksyen U13, 40170 Shah Alam, Selangor, Malaysia
Email: [email protected]

For privacy-related questions, visit our Contact Privacy Team page.

11. Governing Law

These Website Terms are governed by the laws of Malaysia. Any dispute relating to these Website Terms is subject to the courts of Malaysia.